Política de envío

SHIPPING POLICY

Thank you for shopping with Nexora Shop. We aim to make the shipping process simple and transparent.

Shipping Area

We currently ship to eligible addresses within the United States.

Shipping Cost

We offer FREE Standard Shipping on eligible orders within the United States.

Estimated Delivery Time

Our estimated delivery time is generally:

7–12 business days

Business days typically exclude weekends and U.S. public holidays.

Delivery estimates begin after an order has been processed. Delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, holidays, high order volumes, or other circumstances outside our reasonable control.

Order Processing

Orders are processed as quickly as possible after payment is confirmed.

Once an order has entered processing or has been shipped, we may not be able to modify or cancel it.

Order Tracking

When tracking information is available, it may be provided to the customer after the order has shipped.

Please allow some time for tracking information to update after receiving a shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Nexora Shop is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer, except where required by applicable law.

Delayed or Missing Orders

If your order has not arrived within a reasonable period after the estimated delivery window, please contact us so we can review the order and available tracking information.

We will work with you to determine an appropriate next step.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible with your order number and photos or videos showing the issue.

Please refer to our Refund & Return Policy for additional information.

Contact Us

For shipping questions or assistance with an order, contact:

Nexora Shop
Email: chirimolina11@gmail.com